{"id":1186,"date":"2022-09-30T11:19:45","date_gmt":"2022-09-30T11:19:45","guid":{"rendered":"https:\/\/hellerbass.de\/how-to-order\/"},"modified":"2025-05-30T15:15:09","modified_gmt":"2025-05-30T15:15:09","slug":"how-to-order","status":"publish","type":"page","link":"https:\/\/hellerbass.de\/en\/how-to-order\/","title":{"rendered":"How to order"},"content":{"rendered":"

[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_separator type=”transparent” thickness=”50″][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_column_text]<\/p>\n

HOW TO ORDER<\/h1>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_separator type=”transparent” thickness=”25″][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_column_text css=””]For an accurate replacement of all bass strings, when ordering complete sets we request you to measure the fixed points (front bridge pins and v-bar\/agraffes) in the instrument; for individual strings measure the beginning and end of the copper windings (see also FAQ<\/u><\/a>).<\/p>\n

 <\/p>\n

The following explains in detail both types of order as well as various methods of ordering an entire set of bass strings:[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_separator type=”transparent” thickness=”20″][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_column_text css=””]<\/p>\n

Bass complete:<\/span><\/span><\/h3>\n

 <\/p>\n

There are various ways to order a complete set of bass strings:<\/span><\/span><\/p>\n

 <\/p>\n

1. The most accurate method of ordering:<\/span><\/span><\/strong><\/p>\n

 <\/p>\n

Already more than 95% of our customers measure the required A and B lengths with our special tape measure ( <\/span><\/span>order here free of charge<\/span><\/span><\/u><\/a> ) in the instrument; then enter the data in the printed <\/span><\/span>order form<\/span><\/span><\/u><\/a> and send the handwritten data with a smart phone photo, a scan by email or fax. You can also enter the data in the <\/span><\/span>online form<\/span><\/span><\/u><\/a> and click on ‘send’.<\/span><\/span><\/p>\n

\"Picture\"<\/p>\n

 <\/p>\n

A-measurement: From hitch pin to front bridge pin <\/span><\/span>
\nB-measurement: From hitch pin to v-bar\/agraffe<\/span><\/span><\/p>\n

 <\/p>\n

In addition, with lesser known instruments, enter the overall diameters of the thickest and thinnest singles, bi-chords and tri-chords ( <\/span><\/span>see example<\/span><\/span><\/u><\/a> ). If you want a set of replacement strings spun according to your own scale design then of course you can enter the complete steel and copper specifications. <\/span><\/span>
\nIn the event of not having our tape measure to hand, please measure from the front edge of the hitch pin (not including the 4mm diameter of the pin) – this will then correspond perfectly to our measuring system.<\/span><\/span><\/p>\n

 <\/p>\n

2. The traditional method of ordering:<\/span><\/span><\/strong><\/p>\n

 <\/p>\n

Send us the old bass strings – threaded on a wire in correct order – in a box by post. Include the name of the instrument and the respective numbers of singles, bi-chords or possibly tri-chords. <\/span><\/span>
\nPlease note: do not cut the steel core directly behind the end of the copper, but several centimeters behind the deformation left by the v-bar or agraffe in the string. <\/span><\/span>
\nIn this way the new bass strings will fit more accurately, because we won’t have to follow the old copper end points as orientation.<\/span><\/span><\/p>\n

 <\/p>\n

3. The least accurate method of ordering:<\/span><\/span><\/strong><\/p>\n

 <\/p>\n

Make a paper pattern of the bass strings in the instrument and send it by post. <\/span><\/span>
\nPlease note: include some of the old strings (first and last in each section) in order to eliminate any inaccuracy from the paper pattern.<\/span><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_separator type=”transparent” thickness=”30″][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” anchor=”anchor_2″][vc_column][vc_column_text]<\/p>\n

Individual strings:<\/h3>\n

 <\/p>\n

To order an individual string we need at least four measurements to replicate a single string with reasonable accuracy:<\/p>\n

 <\/p>\n

-Eye to copper begin<\/p>\n

-Eye to end of copper or total length of copper<\/p>\n

-Steel core diameter<\/p>\n

-Overall diameter<\/p>\n

 <\/p>\n

To make the individual string as accurate as possible, further factors need to be considered:<\/p>\n

 <\/p>\n

– Were the measurements taken under tension (string in the instrument) or non-tensed (string removed)?<\/p>\n

– Were the measurements made using our tape measure (lengths without hitch pin diameter) or taken from the back of the hitch pin?<\/p>\n

– The type of eye: German eye, double German eye (or hand eye), French eye (machine eye.)\u00a0 NB: The hitch pin eye is also called a loop or knot. (How long is the eye?)<\/p>\n

– Round or hexagon wire?<\/p>\n

– The form of the copper ends.<\/p>\n

– If you require a recalculation of the string tension, give the name of the note<\/p>\n

– Customer’s name for better identification of the new string<\/p>\n

 <\/p>\n

We have attempted to accommodate these many details in the order form…you decide with your info how accurate the new string will be…but the four minimum specifications are essential.<\/p>\n

 <\/p>\n

Of course, you can merely give the overall thickness and we will select a steel core size according to our experience. With single strings this is no problem … with bi-chords difficulties can occur when tuning if the partner string has a different core diameter. We recommend, in the case of bi-chords, replacing both strings.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_separator type=”transparent” thickness=”100″][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_gallery type=”image_grid” images=”673,662,651,640″ img_size=”412×412″ column_number=”4″ grayscale=”yes” images_space=”gallery_without_space”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” anchor=”anchor_1″][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_separator type=”transparent” thickness=”50″][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_column_text] HOW TO ORDER [\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_separator type=”transparent” thickness=”25″][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_column_text css=””]For an accurate replacement of all bass strings,…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-1186","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hellerbass.de\/en\/wp-json\/wp\/v2\/pages\/1186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hellerbass.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hellerbass.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hellerbass.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hellerbass.de\/en\/wp-json\/wp\/v2\/comments?post=1186"}],"version-history":[{"count":9,"href":"https:\/\/hellerbass.de\/en\/wp-json\/wp\/v2\/pages\/1186\/revisions"}],"predecessor-version":[{"id":2023,"href":"https:\/\/hellerbass.de\/en\/wp-json\/wp\/v2\/pages\/1186\/revisions\/2023"}],"wp:attachment":[{"href":"https:\/\/hellerbass.de\/en\/wp-json\/wp\/v2\/media?parent=1186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}